iOS + Android · Enterprise
Dell TechDirect
Support tools that travel with the technician.
The product
TechDirect brings Dell support workflows together, including support requests and replacement-part dispatch. The historical mobile application put those workflows within reach away from a desk.
The project in context
My work covered the mobile applications. The video below explains the broader TechDirect platform and SupportAssist onboarding; it is product context, not a demonstration of my specific implementation.
PROJECT RESOURCES
Dell’s tutorial about the current TechDirect platform. This is broader product context, not a recording of my historical mobile app work.
Official TechDirect onboarding video page ↗Historical TechDirect mobile overview ↗